Successful Selling Skills
That Help You Sell More Appointments – Online Demos – Products / Services – Up Grades and Many More Customers saying Yes
THE COURSE THAT SHOWS YOU HOW TO:
Identify and reach the right person, quantify and qualify their needs, establish buying influences, sales drivers and budget and create an interest through dialogue techniques which gives a positive message to the customer.
The Course encourages a question and answer environment which makes it highly interactive and which invokes creative thinking.
The material covered in this Course is as follows:-
- Information you should know about your customer. Knowledge is power!
- Techniques on how to qualify the customer’s thinking process. Don’t just accept answers such as “send literature”……”too expensive”…….”too busy”……..
“not interested”………without qualifying their real motives. Are they a potential customer or not?
- Understanding how to uncover and resolve objections ensuring that they are not insincere and how to project your “USP’s”.
- Using questioning techniques to establish the customer’s commitment to the sale.
- Techniques on how to reach the right person. A sales delivery to the wrong person is as good as not making the call in the first place.
- How to use different types of questions as tools to gain information and advance the sale.
- Accurate sales reporting based on facts and not supposition.
- Dealing with Gatekeepers, Influencers, Users and Coaches and understanding their role in the sale.
- Does the customer understand the value to proposition of the sale?
- Do you present a positive and confident effective sales message?
- Demonstrate return on investment against price and value.
- Your mental preparation to improve approach and belief in you and your product / service.
The cost is £295 per person, £265 for two and £235 per person for three people and above plus VAT including full Course Notes and one month’s consultancy by telephone or by e-mail on any of your sales issues.
Light refreshments will be provided on Courses held at our various locations.
Should you want our half-day Express Sales Refresher Course which covers the same material, but without the practical workshop approach and intensive role play, this would cost £425 plus VAT for a morning or afternoon session and would be held at your premises.
We can also carry out the full-day Course at your premises if required.
